Credit notes and refunds
What is this?
An issued invoice is never edited. Corrections are credit notes with their own number; money returned to you is recorded as a refund.
How does it work?
- A credit note names the invoice it corrects, the reason, and the amount and tax credited. It reduces what is owed on that invoice; the invoice itself stays as issued.
- If your dealership paid more than it owes (for example after a credit note), RideAuction returns the difference outside this site and records the refund with its date, method and reference.
- Refunds and credit notes are permanent records. A mistaken entry is corrected by a new entry, never deleted.
What do I need to do?
- Check each credit note against your records; contact RideAuction with the credit-note number if anything is wrong.
What happens next?
Your purchase shows the credits and refunds, the net paid and anything still outstanding or owed back to you.
Last reviewed October 7, 2026
Related
- Due dates, part payments and overdueA purchase invoice issued under the updated policy is due in full 48 consecutive hours after it is issued, with the exact date and time printed on it. An older invoice keeps the terms it was issued with. A purchase is overdue only while money is still owed after the deadline.
- Your purchase invoiceThe invoice is RideAuction’s official bill for a unit your dealership won: the winning bid, the buyer fee, the processing fee when the unit needs title or registration documents, and the taxes, with the total and the exact payment deadline (48 hours after the invoice is issued). One invoice can list several units you won at the same auction, each shown separately with its own VIN, price, fees and tax.
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