When RideAuction enters your answers for you
What is this?
If your dealership asks RideAuction to complete a unit, your answers are labelled “Entered by RideAuction for the dealer”. They stay your statements, and you can change them while the unit can be edited.
How does it work?
- RideAuction first records who at your dealership asked, their role, the date and how. Without that record RideAuction can’t save an answer, certify or submit for you.
- While the unit is a draft, or was returned for changes, you see the answers on your submission page with the label.
- When RideAuction submits for you, your dealership’s people with Submit Units authority get a “Submitted for you” notice with a link to the unit. The certification names RideAuction, never one of your staff.
- Buyers see the same label on the lot, without anyone’s name. If you submit the answers yourself, the label says you confirmed them.
What do I need to do?
- Open the unit and check every answer. They are your dealership’s statements, and buyers rely on them.
- Change anything that isn’t right and save: your answers replace RideAuction’s and lose the label.
- If the unit was already submitted, contact RideAuction and ask for changes before it is approved.
What happens next?
A unit RideAuction submitted waits for RideAuction’s review, even for a Trusted Dealer. After approval the record is fixed, and later corrections follow the normal correction steps.
Last reviewed November 1, 2026
Related
- How the Condition Report worksYour dealership’s Condition Report is your statement about the unit. A Trusted Dealer designation lets a complete unit be approved and placed automatically when you submit; it never replaces your disclosures or an independent inspection.
- Condition ReportStep 4 of Submit Units: your dealership’s Condition Report — your disclosures about the unit, any inspection you already have, its documents and photos of the issues you disclosed. Buyers rely on it.
- What happens after I submit?Step 7 of Submit Units. Submitting sends the unit to RideAuction review, or — for a Trusted Dealer — places it directly in the auction you chose. Bidding never opens early.
Didn’t solve it? The Ride support team answers RideAuction questions by email.
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